Houston Emergency Operator Gets Time in Prison, Probation for Dropping Calls

Former Houston 911 operator sentenced to probation for 'systematically' hanging up on people

Former Houston 911 operator sentenced to probation for 'systematically' hanging up on people

Investigators said Williams had thousands of "short calls" lasting less than 20 seconds in which she hung up on citizens.

A grand jury found the 44-year-old guilty of interfering with emergency telephone calls - a misdemeanor offense - following a three-day trial that ended Wednesday.

Crenshanda Williams, 44, was sentenced to 10 days in jail and 18 months of probation for interfering with emergency telephone calls.

Williams was a 911 operator for a year-and-a-half before she was caught in August 2016, according to court documents.

Supervisors began their investigation of Williams after she was identified as having an abnormally large number of short calls.

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After answering Li's call, Williams hung up immediately. During her time, prosecutors say Williams systematically hung up on residents who were trying to report emergencies.

Williams' attorney, Franklin Bynum, argued that his client "was going through a hard time in her life" when she hung up on the emergency calls, and said "punishing her doesn't do anything to fix the problems that still exist at the emergency center". "When a public servant betrays the community's trust and breaks the law, we have a responsibility to hold them criminally accountable".

The caller only had time to say "This is Officer Molten". There was one instance in 2016 where an emergency caller told a news outlet that he witnessed two vehicles speeding on a highway in the same area where people had been killed by speeding weeks earlier.

If Creshenda Williams didn't have time then- she surely has plenty of time now.

The Harris County deputies arrested Williams and charged her with interference with emergency phone calls. In this photo, a prison guard at HMP (Her Majesty's Prison), Pentonville, stands behind a locked gate in London, May 19, 2003.

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