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Dixons Carphone's huge data breach is the first big blunder post GDPR

British mobile phone and electricals retailer Dixons Carphone (DC.L) said on Wednesday it had become the latest victim of cyber crime after discovering unauthorized access to its payment card data.

It is investigating the hacking attempt, which happened a year ago.

"An incident involving Dixons Carphone has been reported to us and we are liaising with the National Cyber Security Centre, the Financial Conduct Authority and other relevant agencies to ascertain the details and impact on customers", the agency said in a statement.

"We have no evidence that this information has left our systems or has resulted in any fraud at this stage", it confirmed. "The protection of our data has to be at the heart of our business, and we've fallen short here", he added. Weve taken action to close off this unauthorized access and though we have now no evidence of fraud as a result of these incidents, we are taking this extremely seriously.

Carphone Warehouse is one of many High Street retailers feeling the strain of tough economic challenges.

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"The fact this only came to light now thanks to a review of the company's systems and data and actually occurred in 2017 is also cause for some concern", he said.

It said the data accessed did not contain Pin codes, card verification values (CVV) or any authentication data allowing cardholder identification or a purchase to be made.

"The National Cyber Security Centre is working with Dixons Carphone plc and other agencies to understand how this data breach has affected people in the United Kingdom and advise on mitigation measures", an NCSC spokesperson told ZDNet. That said around 105,000 details were from non-EU cards that may not have the same protections, so Dixons Carphone has informed the card companies in question so they can take action.

It said it had called in cyber experts and added extra security to its systems following the breach, while also since calling in the police and relevant authorities. "We have no evidence to date of any fraudulent use of the data as result of these incidents".

"We are contacting those whose non-financial personal data was accessed to inform them, to apologise, and to give them advice on any protective steps they should take", the company adds.

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